Selectedwork.
A composition, not a list. The featured program sits largest; the Elanco parent holds its three children inside one frame — the way the work actually nested. Each block opens a case study.
01 · Featured — current
T-Mobile — IoT Connectivity.
The decision system behind every enterprise IoT deal — a nine-section intake driving custom and special pricing through to contracting, redesigned end-to-end out of a Salesforce dual-list-picker hellscape.
Parent program · 1 + 3
Elanco Knowledge Systems.
A two-year program treated as one body of work — discovery, a shipped design system, and applied AI tooling under a single operating model. The three children below stand on their own.
Read the parent
02a · 2022–2024
Elanco Design System
Tokens, type scale, naming, governance — the chassis everything else ran on.
02b · 2023–2024
ElancoGPT · applied AI
A designed epistemic structure — fact, inference, risk, action — over federated LLMs.
02c · 2022
Continuous Discovery
Field research and service design — the role taxonomy everything else built on.
03 · Senior IC
PayPal — Macy's & Bloomingdale's.
Express Checkout and PayPal as a tender type, shipped across two brands on one spec. The two-brand-one-spec problem is the lead-IC lesson.
04 · Research
OpenELIS — International Usability.
Laboratory information systems studied and redesigned for low-resource clinical settings abroad.